7 CITADEL LOCATIONS
Our strategically located call centers ensure seamless coverage and support, no matter where you're located.

We’ve Got Your Support & Service Tasks Covered
Using a Citadel as your BPO call center can significantly reduce operational costs by handling customer support and service tasks more efficiently. Additionally, it allows businesses to focus on their core operations while benefiting from specialized expertise and 24/7 service capabilities.
With a dedicated team at each site, we provide consistent, reliable assistance around the clock.
HEADQUARTERS
Citadel BPO Solutions
STP – Citadel Group
3900 31st St. N.
St. Petersburg, FL 33714
MAIN CALL CENTER
Citadel BPO Solutions
DAY - Customer Acquisition Group
1475 S. Nova Rd
Daytona Beach, FL 32114
MEXICO CALL CENTER
Citadel BPO Solutions
MEX – MDY Contact Center
Av. Ruiz Cortines 390, Mitras Centro,
64460 Monterrey, N.L., Mexico
PARTNER CALL CENTER
Belize City, Belize
PARTNER CALL CENTER
Barranquilla, Atlántico, Colombia
PARTNER CALL CENTER
Frente al Polizal Unan, Managua
PARTNER CALL CENTER
Riverhorse Valley B Es, Durban